Terms of Service

ImpactGain Radar (“Radar” or “the Service”) is a competitive intelligence platform operated by ImpactGain. It monitors publicly available content published by companies you designate as competitors — including LinkedIn posts, Meta and LinkedIn ads, Facebook and Instagram posts, and blog articles — and delivers a weekly AI-generated intelligence brief.

Radar is a business-to-business (B2B) service. It is intended for use by professionals and companies, not individual consumers.

Radar collects from third-party platforms — currently Meta (Facebook and Instagram), LinkedIn, and competitors’ own websites. Those platforms control what they make available and on what terms, and they change both without notice to us.

Each source is available only for as long as the platform concerned permits it. A platform may restrict, price, or withdraw access at any time. If that happens we may reduce, suspend, or remove the affected source, and any feature that depends on it, without that being a breach of these Terms.

We will tell you if a source you rely on is withdrawn. Content already captured and held in your account is unaffected and remains available to you and exportable. No plan is sold on the basis that a particular source will remain available for the life of your subscription; if a withdrawal materially reduces what your plan delivers, you may cancel under section 6.

• You must provide accurate and complete registration information.
• You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
• You must notify us immediately at hello@impactgain.agency if you suspect unauthorised access to your account.
• One account may be used by one person. Do not share login credentials.

New accounts receive a 14-day free trial of the Pro plan at no charge. No payment card is required to start a trial. At the end of the trial period, you must subscribe to a paid plan to continue using the service, or your account will be automatically downgraded to the Starter limits.

• Subscriptions are billed monthly in advance and renew automatically unless cancelled before the renewal date.
• All fees are in US dollars (USD) and are exclusive of any applicable taxes (VAT, GST, sales tax). You are responsible for all applicable taxes.
• Payment is processed by Stripe, Inc. By subscribing, you authorise Stripe to charge your payment method on a recurring basis.
• We reserve the right to change subscription prices with at least 30 days’ written notice. Price changes take effect at the start of your next billing cycle.
• If a payment fails, we will retry the charge and notify you by email. Continued non-payment may result in suspension or termination of your account.

You may cancel your subscription at any time from the Billing section in your account settings. Cancellation takes effect at the end of the current billing period — you retain access to the service until then.

We do not offer refunds for partial months or unused periods, except where required by applicable law. If you believe you have been charged in error, contact us within 14 days of the charge at hello@impactgain.agency.

While your subscription is active, everything Radar captures for you stays in your account. That is the point of the archive: an advertiser can pull a campaign and you still have it on file.

That commitment runs with an open account, not in perpetuity. When an account closes — by cancellation, by non-payment, or at the end of a trial that is not converted — we keep your captured archive for 30 days, in line with the retention periods set out in our Privacy Policy. Reopen the account within those 30 days and the archive is intact. After 30 days we may permanently delete it, and deleted captures cannot be recovered.

We will email the address on the account before deleting anything. Nothing in this section obliges us to delete at 30 days where we choose to keep data longer, or where the law requires us to retain it.

Export before you cancel. Export is the reliable way to keep the archive, and it is available on the plans listed in section 8 while your subscription is active. We do not guarantee access to a closed account for the purpose of exporting.

Each subscription plan includes limits on the number of competitors you can track and access to the data export feature:

Plan features may change over time. We will provide at least 30 days’ notice of any reduction in included features for paid subscribers.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law
• Resell, sublicence, or provide access to the Service to third parties without our written consent
• Attempt to reverse-engineer, decompile, or extract the source code of the platform
• Interfere with or disrupt the Service or its infrastructure, including by sending automated requests at a volume that exceeds normal usage
• Use the Service to collect personal data about individuals or to build profiles of private persons
• Introduce malware, viruses, or other harmful code into the Service
• Misrepresent your identity or affiliation when registering for or using the Service

We reserve the right to suspend or terminate accounts that violate these terms without prior notice.

Your data: You retain ownership of all data you provide to the Service (company names, competitor lists, account information). You grant us a limited licence to use this data solely to operate and improve the Service.

Our platform: All software, design, algorithms, and content comprising ImpactGain Radar — other than your data — are owned by ImpactGain or its licensors and are protected by intellectual property law. Nothing in these terms grants you any right to use our trademarks, logos, or brand elements.

Third-party content: Competitor intelligence data (LinkedIn posts, ads, blog articles, etc.) is collected from publicly available sources. The intellectual property rights in that content remain with the original publishers. Radar provides access to this data for research and internal business intelligence purposes only.

Our collection and use of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you agree to the Privacy Policy.

The Service is provided “as is” and “as available” without warranties of any kind, express or implied. We do not warrant that:

• The Service will be uninterrupted, error-free, or free of harmful components
• The competitor intelligence data collected will be complete, accurate, or up to date — public data sources can change, restrict access, or be temporarily unavailable
• The AI-generated weekly briefs will be free from errors or suitable for any particular business decision

You are responsible for independently verifying any information obtained through the Service before acting on it.

To the maximum extent permitted by applicable law, ImpactGain shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — arising from your use of or inability to use the Service, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising under or related to these Terms shall not exceed the amount you paid to us in the 12 months immediately preceding the claim.

These Terms are governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Spain, except where mandatory consumer protection laws in your jurisdiction provide otherwise.

We may update these Terms from time to time. When we make material changes, we will notify you by email at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the revised Terms, you must cancel your subscription before the effective date.

If you have any questions about these Terms, please contact us at: