Privacy Policy

This policy explains what data ImpactGain Radar collects, why, and your rights over it. ImpactGain Radar is a product of ImpactGain (“we”, “us”, or “our”). Questions? Email hello@impactgain.agency.

1. Who We Are

ImpactGain is a Revenue Operations consultancy for B2B SaaS companies. ImpactGain Radar is our competitive intelligence platform, accessible at radar.impactgain.agency. For the purposes of data protection law, ImpactGain acts as the data controller for the personal data of users of this service.

2. Data We Collect

Account data

When you register, we collect your name, work email address, and company name. This is necessary to create and manage your account.

Billing data

Subscription payments are processed by Stripe, Inc. Stripe collects and stores your payment card details directly — we never see or store card numbers, CVV codes, or bank details. We do store your Stripe customer ID and subscription status so we can manage your plan.

Usage data

We record which competitors you track, features you use, and when you log in. This helps us improve the service and is not sold to third parties.

Technical data

We automatically collect your IP address, browser type, and device information when you use the service. This is used for security, debugging, and fraud prevention.

Competitor intelligence data

When you add a competitor to track, our system collects publicly available information about that company — LinkedIn posts, Meta and LinkedIn ads, Instagram and Facebook posts, and blog articles. This is public data about third-party businesses, not personal data about individuals.

3. How We Use Your Data

To provide and maintain the Radar service (contract performance)
To send you weekly AI digest emails every Monday (contract performance)
To process payments and manage your subscription (contract performance)
To send product updates and important service notices (legitimate interests)
To detect abuse, fraud, and security incidents (legitimate interests)
To improve and develop the platform based on aggregated usage patterns (legitimate interests)

We do not sell your personal data. We do not use your data for behavioural advertising.

4. Third-Party Processors

We share data with the following service providers, who process it only on our behalf and under written data processing agreements:

Provider	Purpose	Location
Supabase	Database & authentication	EU / US
Stripe	Payment processing	US
Resend	Transactional email	US
Apify	Public web data collection	EU / US
Vercel	Application hosting	US

Where data is transferred outside the EEA, we rely on Standard Contractual Clauses or the EU–US Data Privacy Framework as a lawful transfer mechanism.

5. Data Retention

Account and usage data — retained for as long as your account is active, plus 30 days after deletion to allow recovery.
Billing records — retained for 7 years to comply with tax and accounting obligations.
Competitor intelligence data — retained while your account is active. Deleted within 30 days of account closure.
Backups — encrypted database backups are retained for up to 30 days.

6. Cookies

We use only essential cookies required to operate the service — a session cookie set by Supabase to keep you logged in. We do not use advertising cookies, tracking pixels, or third-party analytics cookies.

7. Your Rights (GDPR)

If you are in the EEA or UK, you have the right to:

Access — request a copy of the personal data we hold about you
Rectification — correct inaccurate data
Erasure — request deletion of your data (“right to be forgotten”)
Portability — receive your data in a structured, machine-readable format
Restriction — ask us to limit how we use your data
Objection — object to processing based on legitimate interests

To exercise any of these rights, email hello@impactgain.agency. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

8. Security

We protect your data with encryption in transit (TLS) and at rest, access controls limited to authorised personnel, and regular security reviews. No internet-based service can guarantee absolute security, but we take commercially reasonable steps to protect your information.

9. Children

ImpactGain Radar is a professional B2B tool intended for adults. We do not knowingly collect data from anyone under 16. If you believe a minor has provided us with personal data, please contact us and we will delete it promptly.

10. Changes to This Policy

We may update this policy from time to time. When we make material changes, we will notify you by email or by posting a notice in the dashboard. The “Last updated” date at the top of this page indicates when the policy was last revised. Continued use of the service after changes take effect constitutes acceptance of the revised policy.

11. Contact

For any privacy-related questions or to exercise your rights, contact us at:

ImpactGain
hello@impactgain.agency
impactgain.agency